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Select Student Portal or open a free course and choose Start this free course. On the secure Sign in with ChatGPT screen, continue with an existing ChatGPT account or choose the option to create one. After successful sign-in, your learner profile is created automatically and you return to the website.

Choose Student Portal, then complete Sign in with ChatGPT. Use the same email address and the same method you used when registering—for example email and password, Google, Microsoft or Apple. Using a different method or address may open a different account with no saved course progress.

This website does not hold a separate learner password. On the ChatGPT sign-in screen, enter the email address or phone number attached to your account, continue to the password screen and choose Forgot password?. Follow the message sent by OpenAI. If you registered through Google, Microsoft, Apple or workplace SSO, use that same sign-in option and reset the password with that provider. See OpenAI’s password-reset guide.

Check spam or junk, confirm that you entered the address used for your account and wait a few minutes before requesting another message. Social-login accounts do not receive an OpenAI password-reset email; use the original Google, Microsoft, Apple or SSO option instead. Do not send us your password or a security code.

Make sure necessary browser cookies are allowed, complete sign-in in the same browser window and avoid switching between different ChatGPT accounts during the process. Then sign out, close the extra sign-in tab and try once more. If it continues, include your device, browser and the page you were opening when you contact support—but never include a password or one-time code.

First confirm that you signed in with the same account used previously. Open the course catalogue, choose the course and select Start this free course to enrol. Your enrolled course and saved progress should then appear in the Student Portal.

Open the Student Portal and choose Sign out. If you use a shared device, also close the browser window and follow your ChatGPT account’s security guidance.

Use our Contact Us form or email gec.limited@outlook.com. Explain the page, what you expected and what happened. A screenshot can help, but remove private application details and never include passwords, recovery keys or security codes.